JOB PURPOSE

Provide product bench analysis/diagnosis, repairs, and calibrations in support of Sales efforts.

CORE JOB DUTIES

Troubleshooting/repairing/calibration of products.  Proper documentation of repairs.  Customer interaction regarding repairs.

Installs/set up new equipment.  Supports Sales.  Provides basic customer service via phone/in-person.  Assists in Warehouse as needed.  Performs other duties as required.

MINIMUM JOB REQUIREMENTS

Education & Experience

High School Degree and Knowledge of tools

Knowledge, Skills & Attributes

• Excellent customer service skills
• Small Electrical repair and diagnostics exp
• Ability to read and interpret parts manuals
• Working knowledge of basic test equipment, meters, oscilloscopes, digital multimeters, etc.
• General working knowledge of computers and Microsoft Office applications.
• Good mechanical aptitude.
• Excellent troubleshooting skills

Physical Requirements

• Able to lift 50 lbs.

Working Conditions

• 730 AM to 430 PM M-F