The Division of Technology Services (DTS) is looking for someone who is strongly self-motivated and eager to work with a great team who work with enterprise software products! The chosen candidate will work with management and leadership staff to create strategic project plans for introducing enterprise software products. They must also have the ability to work with technical teams to coordinate effective and speedy agency onboarding processes, and must have the willingness to adjust strategic plans and adapt to individual agency requirements, when needed. Managing enterprise software products to garner effective use through our end-users as well as managing licensing and negotiating licensing.


This position is currently a hybrid of both in-office (2 days a week in office required) and telework days. The office is located at The Division of Technology Services 4315 S 2700 West, Taylorsville, Utah. Please note, a position's eligibility for telework is established by agency management and is subject to change at their discretion at any time and for any reason.

Why join our team?
We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of their federal and state partners. This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team. You will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. Click here to view a summary of all the benefits we offer.

The Agency:
To learn more about The Division of Technology Services check us out Click here. The
State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements every day.

Example of Duties
Manages software asset management for select enterprise software by assigning new users to the software dashboards, tracking users in the software asset management system, auditing information for correctness, removing users as needed, and ensuring accuracy of billing for software being used

Maintains appropriate software levels for select enterprise software and manages purchase requests for renewals and additional license requests as needed
Analyzes, summarizes and/or reviews data; reports findings, interprets results and/or makes recommendations.
Anticipates the impact that new or modified software will have on existing standards and systems.
Provides technical assistance on agency issues, services, program(s), and/or computer hardware and software, etc.
Determines the resources needed to plan and implement IT applications. Discusses requirements with end users and provides software suggestions and recommendations to users to help them understand potential limitations and challenges.
implements, and maintains required software. Establishes and documents standards for use and operation of software.
Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement.
Acts as a resource to provide information or determine the most effective way of meeting the needs of management, staff, clients or customers.
Qualifications
Customer service oriented

Self-motivated and ability to work independently

Strong organization skills

Ability to use analytical data to creatively promote initiatives

Ability to communicate professionally to C-Level employees

Identify creative communication and marketing strategies for SaaS products

Experience in digital media software, ex Creative Cloud

Experience in Wordpress to update/maintain websites

Experience with management of enterprise software such as Adobe Sign, Atlassian, GitHub, GitLab, Lucid, Zoom, and Docker

Supplemental Information
Employment contingent on passing a drug screening and a background check.
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
Salary
$39,576 - $51,446 per year